1. Your complaint concerns which of the following:

Librarian

Library Services

Library Staff

2. Describe the situation that led to your formal complaint.

3. Briefly, what is your specific complaint?

What attempt have you made to resolve this situation with the librarian?

 

 

 

 

Do you think the librarian has made a fair attempt to explain policy/procedure if applicable and/or work with you to come to a fair resolution of the complaint?

 

 

 

6. What course of action would you like the Board of Directors to take in this matter?

Name:____________________________________________________________

Phone:____________________________________________________________

Mail to: Gail Hughes

PO Box 127

California, MO 65018